How to Use Royal Mail Track and Trace

Have you ever sent a package or parcel with Royal Mail, only to lose the reference number needed to track its progress? You're not alone. Losing a reference number can be frustrating, especially when you need to keep tabs on your item's whereabouts.

In this article, we'll explain what Royal Mail Track and Trace is, how it works, and provide tips on what to do if you've lost your reference number.

What is Royal Mail Track and Trace?

Royal Mail Track and Trace is a service that allows customers to track their packages and parcels online. With this service, you can monitor the progress of your item from the moment it's sent until it's delivered. But for this service to work, you need to have the reference number associated with your package.

What Happens if You Lose Your Reference Number?

If you've lost your reference number, don't worry! There are a few things you can try to retrieve it:

* Check your order confirmation or invoice if you ordered the item online.

* Contact the sender and ask them for the reference number. They may have created one but not yet submitted the item into Royal Mail's network.

* If you're using a Customer Collection, check your manifest for the reference numbers of items collected.

Common Reasons Why Your Reference Number Isn't Recognized

There are several reasons why your reference number might not be recognized by Track and Trace. These include:

* Entering the number incorrectly

* The sender hasn't yet submitted the item into Royal Mail's network

* The reference number is for an item sent with a different postal service

How to Use Royal Mail Track and Trace

To use Royal Mail Track and Trace, follow these steps:

1. Go to the Royal Mail website and click on 'Track Your Item'

2. Enter your reference number in the required field

3. Click 'Track' to see the current status of your item

4. Monitor the progress of your item as it's updated in real-time

Losing a reference number can be frustrating, but with these tips and tricks, you should be able to retrieve it and track your package or parcel online. Remember to check your order confirmation, contact the sender, and check your manifest for any clues about your lost reference number.

By using Royal Mail Track and Trace, you'll always know where your item is and when it's due to arrive. So next time you send a package or parcel with Royal Mail, make sure you keep track of that all-important reference number!

Royal mail track and trace